Privacy Policy

Last updated: October 2026

Jedan Brothers Custom Homes and Renovations Ltd. (“Jedan Brothers,” “we,” “us”) respects your privacy. This policy explains what personal information we collect through our website and in the course of our work, how we use it, and the choices you have. We follow British Columbia’s Personal Information Protection Act (PIPA).

1. Information we collect

We collect personal information only when you choose to share it with us, such as when you fill out our contact form, email us, call us or message us on social media. This may include:

  • Your name, email address, phone number and property address
  • Details about your project, including photos, drawings, timing and budget you choose to share

You can browse our website without giving us any personal information.

2. How we use it

We use your information to:

  • Respond to your inquiry and discuss your project
  • Prepare budgets, proposals and agreements
  • Plan, manage and communicate about your project
  • Meet our legal, accounting and warranty obligations

We don’t sell or rent your personal information, and we don’t share it for anyone else’s marketing.

3. Who we share it with

We share information only as needed to carry out your project or run our business. This may include:

  • Designers, architects, engineers, consultants, trades and suppliers working on your project
  • Service providers that support our business, such as our project-management software (Buildertrend), accounting software, website host and email provider
  • Government authorities, insurers or professional advisors, where required by law or needed to protect our legal rights

Some of these providers may store information outside Canada, where it may be subject to the laws of that country.

4. Website analytics and cookies

Our website uses cookies and similar tools to understand how visitors use the site, such as pages visited, time on site, device and browser type, and general location. We use this information in aggregate to improve the site.

We use Google Analytics, which places cookies on your device. You can learn how Google uses this information, or opt out, through Google’s privacy settings. You can also block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

5. Consent

By contacting us or sharing your information, you consent to us using it as described in this policy. You may withdraw your consent at any time, subject to legal or contractual limits, by contacting us below. If you do, we may not be able to continue working on your project.

6. How we protect and keep it

We use reasonable physical, electronic and administrative safeguards to protect personal information. Only people who need it to do their work have access to it.

We keep personal information only as long as needed for the purposes above, or as required by law. Project and financial records are kept for the periods required by tax, warranty and other legal obligations.

7. Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or raise a concern about how we’ve handled it. Please contact us using the details below. We’ll respond within the timelines set by PIPA.

If you’re not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

8. Other websites

Our website may link to other sites, such as social media, designers’ websites or supplier pages. We’re not responsible for their privacy practices, and we encourage you to read their policies.

9. Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.

10. Contact us

Dan Klassen, Co-Owner, is responsible for privacy at Jedan Brothers.

Email [email protected] or call 604-968-3076.